PFOX Parents and Friends of Ex-Gays & Gays

Privacy Statement


We are committed to protect your privacy. We do not sell or trade customer information to anyone, whether it is your personal information or the fact that you are a customer.

We share your concerns for privacy and security of personal information. Since information is the cornerstone of our ability to provide you with exceptional customer service, our most important asset is you our customer. Keeping customer information secure, and using it only as you would want us to, is a top priority for us. Parents and Friends of Ex-Gays & Gays (PFOX) restricts access to personal information about you to those employees who need to know that information to provide products or services to you or your family. We also maintain physical, electronic, and procedural safeguards to protect your personal information. Here is our pledge to you:

  • We will safeguard any information you share with us according to strict standards of security and confidentiality.
  • We will limit the collection and use of your information to the absolute minimum we require to deliver appropriate levels of service to you.
  • We will permit only authorized individuals, who are trained in the proper handling of customer information, to have access to your information.
  • Whenever we hire other organizations to provide support services, we will require them to conform to our privacy standards and to allow us to audit them for compliance.
  • We will not reveal your information to any other external organization unless we have previously informed you in disclosures or agreements, and have either been authorized by you or are required by law to make such disclosure.

We collect and use information necessary to administer our business and provide you with exceptional customer service. We collect and maintain the following types of nonpublic personal information needed for these purposes:

  • Information we receive from you on your orders.
  • Information we receive from you in letters, telephone calls, e-mails, visits to our office, etc.
  • Information we may receive from you when you visit our Internet Web site.
  • Information we may receive from other third parties.
  • Information we may receive from credit reporting companies, bureaus, or agencies.
  • We may disclose certain information about you without your prior permission with persons or companies that are not affiliates of Parents and Friends of Ex-Gays & Gays (PFOX) as permitted by law for purposes such as:
  • To your attorney, trustee, or anyone else who represents you or has a legal interest in your transactions with us.
  • To our attorneys, accountants, and auditors.
  • To law enforcement agencies or other governmental authorities to report suspected illegal activities.
  • To others as permitted or required by law.